Customer Support – Competing with Big Online Retailers
Customer support means being available for your customer questions and needs. This is very important and even more important to have different contact options. In order to compete with big…
Talk it Up! – Competing with Big Online Retailers
Communicating with your customers and potential customers is important. You do this to keep your business in front of them so they don’t forget about you. As a small business…
Knowing Your Customers- How to Compete with Big Online Retailers
Knowing your customers is extremely important! They are the lifeblood of your business. With a lot of big online retailers. vying for their attention, it may feel impossible to compete…
Always Be Professional – You are a Business Owner!
A Business Owner can have anything from a one person operation to a large team. The majority of our members are new to selling online or have been a small…
Dropshipping Issues and Customer Service
Dropshipping Issues can occur. So that’s when you have to make sure that your customer service; and also your dropshipping supplier’s customer service; is on point and work together well.…
Social Media & Drop Shipping
For those that have already launched an online business, the next challenge is finding customers. It doesn’t end there though. The process continues on, even after you find a customer…
Customer Service Before the Sale
Customer service is a priority. The most common reason why people bounce from an online retailer’s website is due to the lack of connection the retailer provides the customer before…
Customer Service and Your Online Store
By helping your online customers, you are helping your business too. That’s only if you are offering quality customer service. Good and helpful customer support is at the front lines…
How to Prevent Fraudulent Orders and Chargebacks for Your Online Store
There are many practices put into place in order to ensure customer safety with credit card companies when someone buys online. Unfortunately there isn’t much that the credit card companies…